Hey, everyone!


We’ve been working on something that you all have been asking to come back for a long time. You know what that is?


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PayPal is once again a valid method of payment for Rooster Teeth FIRST and Double Gold members!


To help ease the transition to us accepting PayPal, here is a brief FAQ addressing some of the most common questions.


Q: I’m currently on PayPal with the old grandfathered rate. Does this change anything with my subscription?

A: Nothing with your subscription will change as long as you stay on your current plan and do not cancel. (Remember, if your account lapses for any reason, you will NOT be able to re-subscribe with the grandfathered rate.)


Q: If I’m paying with PayPal and I have an issue with my account, who do I contact for help?

A: Email FIRSTsupport@roosterteeth.com for all your customer care needs.


Q: I’m currently already paying through another method but I want to switch to PayPal. How do I do that?

A: You’ll need to cancel your plan and wait for the time to expire. You can then sign up using PayPal.


Q: Can I pay with PayPal without creating a PayPal account (i.e., using a PayPal guest account)?

A: Nope. You have to use a “real” PayPal account. It helps cut down on fraud. Are you a fraudster?


If you have any other questions, leave ‘em in the comments section.


Thanks!